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Japanese Speaking Client Support and Data Entry Associate – Import/Logistics

About This Position…

Our Client, a leading global supplier of logistics services, is looking for a new member who is looking to open their career in Logistics/Supply Chain Management. Your new role will start as Customer Service and Data Entry Associate – no prior experience is required. However, we ask for your high Japanese Language skills as you will be required to frequently correspond with Clients in Japanese.

The Client Support and Data Entry Associate position is a Full-time (or starting from Part time) job in Southeast Suburbs of Melbourne. You will provide ongoing all-round Customer Services, including answering calls and attending to customer emails, assisting with stock inventory and liaising with suppliers to fulfil customer order functions. In addition, data entry and analysis will be your crucial daily task. 

The position is fitted for someone who is ready to take on new challenges in the field of Logistics and is willing to learn amongst your team. Candidates with exceptional interpersonal and Customer Service skills are highly regarded. High Japanese Language skills is essential.

What does your next role look like?

Key Activities – not cover or contain a comprehensive listing of activities, duties, or responsibilities required.

  • Responsible to Customer service and enquiries
  • Coordination of logistics, data entry to delivery control
  • Attending to Customer emails, letters and calls
  • Maintaining documentation
  • Data entry and processing orders (SAP and Excel)
  • Correspondence with subsidiary offices in WA and QLD
  • Prepare invoices and other documents
  • Miscellaneous admin duties

A little about you…

  • To be Organised
  • Intermediate to advanced PC skills especially Excel
  • High communication skill to efficiently correspond with Customers, Clients and Team
  • Positive attitude with a great work ethic and good at problem solving
  • Excellent written and verbal communication skills – both Japanese and English
  • Able to work autonomously as well as part of a team
  • Open and find motivation towards challenges
  • Strong sense of responsibility and has good time management and organisational skills
  • Any experience in Logistics, Freight Forwarding, Supply Chain Management or Import industry is a plus

Candidates must have the right to work full-time in Australia.


South-east of Melbourne – local government area is the City of Kingston. Own transport is highly preferred

Working Hour…

Monday to Friday – Flexibility will be available to work between 7:00am and 5:00pm (Business Core time 8:00am-1:00pm)

– You are expected to work the hours required to satisfactorily perform the duties and responsibilities of your position. This means you are expected to work an average of 38 hours per week (or pro-rata hours as agreed if you are employed on a part-time basis), predominantly during usual business hours, plus reasonable additional hours as necessary.

Start From…

As soon as possible

What this opportunity offers…

  • Perfect opportunity for those Japanese Speakers to open their new career in Logistics/Supply Chain Management.
  • Your friendly team will support you to grow within their team.
  • Flexible work time is available to lean with your work life balance.

We thank you for your interest and look forward for your application. If you have any questions, please contact US.

Before applying for this role, please make sure your resume is suitable for this role.

Posted on 27 May 2022

Victoria, Bayside & South Eastern Suburbs Melbourne VIC, Melbourne

Full time

Part time

Up to 50,000 + Super

Application have closed

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